Professional Journey

Experience built on curiosity and problem-solving.

My experience combines hands-on software testing with technical support, troubleshooting and a practical understanding of how applications behave.

MVP Studio, Australia | Mar 2026 – Present

Test Analyst Intern

Software Testing | Quality Assurance

Contributing to testing a financial intelligence platform, with a focus on application behaviour, data accuracy, API validation and regression coverage.

Key Responsibilities

  • Analyse requirements and acceptance criteria to develop test scenarios, edge cases and test data.
  • Perform functional, regression, smoke, exploratory, negative and boundary testing across application modules.
  • Test application workflows across UI, API and database layers to verify consistent behaviour and data flow.
  • Validate REST APIs using Postman and Newman, checking payloads, headers, status codes and error handling.
  • Query SQL Server and MongoDB to verify data persistence, updates and activity logs.
  • Develop UI automation using Selenium WebDriver, C#, NUnit and the Page Object Model.
  • Write BDD scenarios in Gherkin and report defects in Jira with reproduction steps, expected and actual results, severity and supporting evidence.
  • Work within Agile/Scrum practices and use Docker and Git/GitHub as part of the testing workflow.
Independent Living and Mobility Equipment, Adelaide, SA | Mar 2023 – Present

IT Support Officer

Technical Support | Troubleshooting | Business Applications

Provide technical support for business systems and users, building practical troubleshooting skills and experience investigating application issues.

Key Responsibilities

  • Provide Level 1 support across hardware, software, networks and business applications, including Windows, Microsoft 365, Neto and MYOB.
  • Investigate technical incidents by reproducing issues, identifying possible causes and applying appropriate resolutions.
  • Log, prioritise and track incidents in Freshdesk, maintaining clear records of reported issues and their resolution.
  • Communicate technical findings and troubleshooting steps clearly to users and relevant stakeholders.
  • Support the business's online presence through Google Ads campaigns and search engine optimisation.